Troubleshooting Guide to Fix QuickBooks Error 1402 Like a Pro

Stuck with the QuickBooks error code 1402 but don’t know how to fix this?

Then your search ends up at the right place. Error 1402 mainly appears when the user tries to work, install, or open the QuickBooks Error 1402 software or the company file. It also arises when you try to access the corrupted QuickBooks payroll software. 

This error is accompanied by a pop-up display message as “Couldn’t open key” and indicates that certain registry keys or system files are either damaged or corrupted. 

Outdated Windows versions, slow system performance, damaged company files, and CDs used for installation are some possible causes of why you may find yourself stuck with this error. Now, as a QB user, you should make sure to not let the above causes arise again so that you can prevent the error from occurring in the future. 

But for this time, we got you the right and effective solutions that you can follow step-by-step to fix the QuickBooks error code 1402 withease. Therefore, have a glass of your favorite drink, and start following the solutions mentioned below. 

Solution 1. Run QuickBooks Install Diagnostic Tool

Whenever you find yourself stuck with any of the installation or not working errors with the software, then remember, the QuickBooks install diagnostic tool has got your back. Utilizing this tool will resolve all the complex errors with the software in less than 5 minutes. So, here are the steps that you can follow to run the diagnostic tool on your workstation:

1. First of all, download the QuickBooks Tool Hub on your PC. Click here to do so. 
2. https://dlm2.download.intuit.com/akdlm/SBD/QuickBooks/QBFDT/QuickBooksToolHub.exe
3. Open the downloaded file and adhere to the on-screen instructions to get the tool installed on your PC. 
4. Following that, click on the desktop icon of the tool hub to launch it. 
5. As you launch the tool, you’ll be able to see a list of programs on the left panel of the screen. 
6. From there, choose the Installation Issues section, and then click on the QuickBooks Install Diagnostic tool option. 
7. Therefore, the tool will take 15–20 minutes to complete the scanning and repair process. 
8. At last, restart your computer, and then verify if the error has been resolved or not. 

Solution 2. Download New Windows Update

Let’s take a look at the minimal steps that you can follow to update your PC’s Windows version to the latest available one:

1. Navigate to the Windows Settings. 
2. Type Windows Update in the search bar. 
3. As the update settings appear on the screen, click on the Search for Updates option.
4. In case new updates are available for your PC, then the downloading process will commence automatically. 
5. After that, install the updates by performing a system restart. 

Solution 3. Manually Fix Windows Components

QuickBooks requires various Windows components to function properly. If any of these components are damaged or corrupted, then there can be various errors with the software. Hence, we recommend you manually fix such Windows components. Here are the steps that you can follow to do so:

1. Head to the Control Panel, then select Programs and Features. Toggle the activation of Windows features.
2. Before you click OK and restart your PC, make sure to uncheck both.NET Framework 3.5 and.NET Framework 4.8.
3. Allow Windows to reinstall them once you reboot, and then activate them again. Start over again.
4. If the repair doesn’t work, reinstall the .NET Framework.
5. Please obtain the latest version of your system and proceed with a manual installation.
6. Activate MSXML6.dll again.
7. Select “Run as administrator” from the menu, then enter: regsvr32 MSXML6.dll.
8. Make a copy of the file. Edit the regsvr32 MSXML6.dll file.
9. Type “Enter” before proceeding. A notice confirming the registration’s success should be sent to you.
10. Fix or reinstall the redistributable package for Microsoft Visual C++.
11. Please navigate to Programs and Features and kindly remove any previous versions.
12. Obtain the latest versions that Microsoft continues to support and proceed with their installation.
13. The installation process requires a system restart.
14. The command can be executed by opening Command Prompt as an administrator.
15. Enter the following commands: shell copy edit sfc /scannow.
16. Please be patient while it finishes automatically fixing any problems with your system files.
17. To reset registry permissions, you can use a script. You can find instructions about this on Microsoft’s site or in advanced tutorials.
18. After finishing the script, restart your computer and run it as administrator.

Solution 4. Enable Microsoft .NET Framework

By enabling Microsoft .NET framework, you can ensure that your system is able to run applications that require it. 

Given below are the steps that you can follow to enable it:

1. Firstly, navigate to the Control Panel settings, and click on the Programs & Features option.
2. Then, click on the Turn Windows Features On/Off option.
3. Now, search there for the .NET Framework.
4. After that, checkmark the box for .NET Framework or later versions.
5. Click on the OK option to save all the changes. 
6. At last, restart your computer.

Also Read: QuickBooks Error Code 1406

Conclusion

Dealing with the QuickBooks error 1402 becomes easier when you know the right approach to fix it. In this guide, we have shown you the right procedure that you can follow easily to resolve the error and get back to managing your accounting processes easily. We strongly recommend you to keep  updating your QuickBooks software and the Windows version on a regular basis to ensure a smooth and hassle-free experience. Keep enjoying seamless accounting with QuickBooks.